Resources

Rewarding resources.

Rich content written to help you engage employees, channel partners and customers – and get results.

Articles

Engaging articles about engaging people.

Insights, ideas and opinions about engagement, motivation, loyalty and rewards.

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Benefits of loyalty programs beyond ROI: the value most businesses overlook.

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Why some sales incentive programs struggle with engagement – and how to fix them.

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Authentic employee recognition: keeping it real.

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What we call incentives tells you how we feel about them.

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Understanding incentive program cultural differences: why culture shapes how rewards are received.

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How are loyalty programs funded in South Africa?

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Cash vs non-cash: what really motivates South African sales teams?

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Are loyalty programs profitable in South Africa?

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Sales incentive programs that actually work: the science behind motivation.

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Hyper-personalised rewards make hyper-loyal customers

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Employee recognition in South Africa: turning quiet quitting into loud loyalty.

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Why annual awards don’t work anymore – The shift toward real-time recognition

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Sustainable incentive travel: a guide to responsible performance rewards

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Customer Loyalty Index – the essential ingredient for sustainable growth

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Incentives: the strong, silent type that helped transform Eskom’s performance

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The real ROI of incentivising your channel partners.

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The connection between technology, employee engagement and ROI.

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Need easy year-end staff rewards with high appeal? Think gift cards.

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7 Ways to maintain a high performance organisational culture.

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How tech drives big performance in small-scale rewards programs.

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An employee recognition and engagement platform to enable, energise and empower your people.

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How AI can help you improve customer loyalty.

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Here’s how an incentive program can help manufacturers exceed their sales targets.

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8 Ways your business can increase employee productivity.

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A strong communication plan is the key to a successful channel incentive program.

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5 Ways to avoid conflict in your sales channel.

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How an employee recognition framework can enhance your company culture.

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How retail can build the customer experience of the future.

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How legacy technology hinders customer experience and loyalty.

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7 Things to consider before developing a channel partner program.

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How to forecast loyalty program liability.

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7 Ways to incentivise agile high performing teams.

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A personalised retail experience is the only way to engage your customers.

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Brand loyalty vs customer loyalty. Here’s why your business needs both.

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3 Tried and tested strategies to improve sales growth across your manufacturing channels.

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How to measure customer loyalty.

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Employee recognition and rewards. Mainstays in achieving strategic business objectives.

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5 Keys to a winning sales incentive plan.